IT Technician (Laptop/ Desktop)

Responsibilities:

• To provide IT hardware service and support on desktops and laptops for end users and corporate customers
• To update customer of service performed on their equipment upon attending to customer schedule
• Ensure proper parts handling and movement within the team during transit to customers
• Support and troubleshooting of hardware and software failures (OS) issues.
• Install Operating System, firmware and bios.
• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely

Requirement:

• Posseses basic hardware and software knowledge
• Positive work attitude and passion in IT industry
• Good customer service mindset