Restaurant Supervisor

Are you a hospitality professional with a passion for delivering exceptional dining experiences? Do you have a knack for leadership and a commitment to ensuring guests receive top-notch service? Join as a Restaurant Supervisor, where you will play a pivotal role in leading a dedicated team to provide an unforgettable culinary journey for our esteemed hotel guests.

Key Responsibilities

Guest Satisfaction: Lead by example in delivering exceptional service, ensuring that each guest’s dining experience is memorable and exceeds their expectations.

Team Leadership: Supervise, train, and motivate the restaurant staff to uphold the highest standards of service, professionalism, and teamwork.

Seamless Operations: Oversee the day-to-day restaurant operations, basic knowledge of food and drinks menu, including reservations, seating arrangements, order accuracy, and timely service.

Quality Control: Maintain the quality and presentation of food and beverages, ensuring they meet the hotel’s standards of excellence.

Guest Interaction: Interact with guests, taking their feedback and addressing any concerns promptly to ensure their satisfaction.

Staff Development: Provide ongoing training and guidance to enhance staff skills, ensuring consistent excellence in service delivery.

Scheduling: Create and manage staff schedules, ensuring adequate coverage for peak dining hours and special events.

Collaboration: Collaborate with the culinary team, management, and other departments to ensure a seamless guest experience.

Requirements

• The candidate should possess the following:
• Excellent communication and interpersonal skills.
• Excellent team player and friendly individual.
• High initiative and positive attitude.
• Able to multi-task and work in a fast-paced environment.
• Willing to work on weekends, public holidays, and rotating shifts.
• Ability to work independently and in teams.
• Excellent time management and organizational skills.
May be required to work weekends, and/or holidays, depending on business requirements.

Ready to lead a team in delivering exquisite dining experiences at a premier hotel? If you have the leadership and hospitality skills we’re looking for, we encourage you to apply! Send us your resume and a compelling cover letter outlining your relevant experience and your passion for the role of Restaurant Supervisor.

Please email your application to [Juliana.lin@rmoasis.com].

EA REG. ID: R1879595