Job type: Full-time, Contract

Salary: $2,000 - $3,000 a month

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Job content

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Provide user data and application recovery
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Provide VIP support (Preferred)
  • Resolve and update incidents with in SLA and also update stakeholders for P1 cases
  • Update KB with solution provided
  • Min Diploma in IT / relevant field or higher
    Minimum 2 Years of experience in IT System Infrastructure
    Good working knowledge experience in implementation / maintenance of IT infrastructure
    Additional advantage if you possess skillsets in System/Network Certs, IT Security Skillsets

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

  • Position applying for
  • Current remuneration
  • Expected remuneration
  • Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

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Deadline: 06-10-2023

Click to apply for free candidate

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