Associate, Graduate Studies (Contract)

Job content

Job Purpose:

• Support the administration of the full spectrum of Graduate Studies matters to ensure a timely and high-quality programme delivery and services to our postgraduate students. You will be exposed to various duties and responsibilities in supporting SUTD’s vision and mission.
• The successful candidate will be part of a dynamic postgraduate administration team who works with various internal and external stakeholders, including finance, IT, procurement, faculty members, senior management and government agencies.

Job Description:

• Key duties and responsibilities include but are not limited to:
• Programme Management
• Responsible for end-to-end administration and set-up of the assigned postgraduate programmes following the Standard Operating Procedures.
• Execution of planned tasks and programme administration without show-stoppers
• Respond to enquiries within the response period and provide accurate information
• Escalation and resolution of potential issues or otherwise of any unforeseen administrative matters promptly
• Manage programme budget tracking and reports
• Provide periodic data/information and reports on pre and post-administration application statistics
• Provide and engage in continuous improvements ideas, activities and projects
• General Administration Duties
• Perform secretariat duties
• Assist in procurement and finance-related matters
• Undertake other ad-hoc duties as assigned

Requirements:

• Recognised university qualifications and experience or an equivalent combination of experience and/or training in the education industry
• Minimum of two years of working experience would be advantageous
• Proficiency in Microsoft Office/IT applications and database management
• Positive work attitude with service orientation, pro-active and team player
• Excellent interpersonal, written and oral communications skills
• Able to independently manage and work well with various groups of external and internal stakeholders, including staff, faculty and students
• Meticulous and demonstrates good organisational skills, including the ability to plan, prioritise and coordinate a portfolio of programmes and schemes within tight deadlines