Assistant Sales Manager - Event Servicing (Hilton Singapore Orchard)

Job content

An Assistant Sales Manager, Event Servicing will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.What will I be doing?As Assistant Sales Manager, Event Servicing, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. Specifically, you will perform the following tasks to the highest standards:

• Acquire new business opportunities and maintain existing business relationships with accounts.
• Proactively liaise with business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guest service.
• Respond to all groups’ enquiries and work with groups, meetings and events team to drive business conversion.
• Prepare group proposals (without meetings and catering requirements), engage in negotiations and confirmation of business through contracting.
• Comply to brand standards including Hilton EventReady with CleanStay and maintain quality assurance with support for internal audits and handling mystery shopping calls.
• Contribute and participate in hotel organised sales activities and any other Hilton organised sales initiatives.
• Achieve and exceed sales targets as an individual and contribute to team’s revenue targets.
• Support enrolment and revenue contribution from Hilton Honors.
• Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice

What are we looking for?An Assistant Sales Manager, Event Servicing serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous experience in similar role
• Ability to demonstrate negotiation and influencing skills
• Positive attitude and excellent communication skills
• Ability to work under pressure

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsHilton Singapore OrchardScheduleFull-timeBrandHilton Hotels & ResortsJobCatering and Event Services